CPSC2001-09-13

CPSC, Andersen Corporation Announce Recall of Window Latches

Andersen Corporation, of Bayport, Minn.
Hazard

The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.

Remedy
Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen service technician. Parents should ensure that children do not operate the window until the latches have been replaced.
Sold at
The majority of windows were installed by home builders in the construction of new homes. Independent dealers and home centers nationwide also sold these windows to contractors between May 2000 through August 2001.
Affected count
About 400,000
Injuries reported
Andersen has received 11 reports of the latches unexpectedly opening. There have been no reports of injuries.
Products
Tilt latches on Andersen 200 Series Tilt-Wash Double-Hung Windows
Consumer contact
Consumers may call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday. Consumers also can log-on to the Andersen website at www.andersenwindows.com

Official notice

https://www.cpsc.gov/Recalls/2001/CPSC-Andersen-Corporation-Announce-Recall-of-Window-Latches

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