CPSC2002-08-08
CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes
Motorola Inc. Broadband Communications Sector, of Horsham, Pa.
Hazard
Pins in the rear of the box, that connect to the power cord, could break, which could pose an electric shock hazard to consumers.
Remedy
Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.
Sold at
Digital cable operators distributed these set-top boxes nationwide in conjunction with digital cable services, from March 2002 through June 2002.
Affected count
About 1 million
Injuries reported
CPSC and Motorola have not received any reports of these set-top boxes causing shock or injury.
Products
Motorola DCT2000 digital cable set-top boxes
Consumer contact
For more information, contact your local cable provider or Motorola at (866) 281-1588 anytime, or visit their website at www.motorola.com
Official notice
https://www.cpsc.gov/Recalls/2002/CPSC-Motorola-Inc-Announce-Recall-of-Digital-Cable-Set-Top-Boxes-Don't want to check this manually?
We email you a Sunday digest of new federal recalls relevant to parents — free, no credit card. Or upgrade to as-it-happens alerts for the brands you actually own.
Get the Sunday Brief