CPSC2006-02-17
Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard
Polycom Inc., of Pleasanton, Calif.
Hazard
These batteries can overheat, which could pose a fire or burn hazard.
Remedy
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.
Sold at
Polycom business to business resellers who sell through catalogs, online, telesales, through office supply stores or on the Polycom Web store from August 2004 through January 2006 for between $700 and -$900. Replacement batteries were sold for between $50 and $90.
Affected count
About 21,000 units in the U.S. (About 27,700 units worldwide)
Injuries reported
Polycom has received two reports of batteries overheating and causing minor damage to the tables on which the units sat. No injuries have been reported.
Manufactured in
China
Products
Lithium-Ion batteries in SoundStation2W wireless conference phone
Consumer contact
For additional information, please go to www.polycom.com/2WBattery or call Polycom Inc. at (800) 414-4183 or (978) 292-5504 between 8 a.m. and 8 p.m. ET Monday through Friday. Consumers also can contact their local Polycom office or write to: Polycom Inc, 1565 Barber Lane, Milpitas, CA 95035 ATTN: SoundStation2W Battery Return Program.
Official notice
https://www.cpsc.gov/Recalls/2006/Polycom-Inc-Recalls-Conference-Phone-Batteries-for-Fire-HazardDon't want to check this manually?
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