CPSC2006-08-15

Dell Recall of Notebook Computer Batteries Due To Fire Hazard

Sony Energy Devices Corp., of Japan
Hazard

These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Remedy
Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
Sold at
Dell's Web site, phone and direct sales as part of a service replacement program, and catalogs from April 2004 through July 2006. The computers with these batteries sold for between $500 and $2850 and individual batteries sold for between $60 and $180.
Affected count
About 2.7 million battery packs (an additional 1.5 million battery packs were sold outside the U.S.)
Injuries reported
Dell has received six reports of batteries overheating, resulting in property damage to furniture and personal effects. No injuries have been reported.
Manufactured in
Japan, China
Products
Dell-branded lithium-ion batteries made with cells manufactured by Sony
Consumer contact
For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, log on to the firm's Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758.

Official notice

https://www.cpsc.gov/Recalls/2006/Dell-Announces-Recall-of-Notebook-Computer-Batteries-Due-To-Fire-Hazard

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