CPSC2007-07-27

Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels

Product photos

Recalled Fire Alarm Control Panel
Recalled Fire Alarm Control Panel
Hazard

The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.

Remedy
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
Sold at
Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
Affected count
About 1,100
Injuries reported
Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
Manufactured in
United States
Products
Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels
Consumer contact
For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com

Official notice

https://www.cpsc.gov/Recalls/2007/Gamewell-FCI-Recalls-to-Upgrade-Software-Used-with-Fire-Alarm-System-Control-Panels

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