CPSC2008-05-20
Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls
Cricket Communications, of San Diego, Calif. (subsidiary of Leap Wireless International Inc.)
Hazard
A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.
Remedy
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.
Sold at
Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90.
Affected count
About 285,000
Injuries reported
Cricket has received two reports of the audio not working properly when a consumer placed a call to 911. No injuries were reported.
Manufactured in
China
Products
Cricket EZ Cellular Phones
Consumer contact
For additional information, contact Cricket toll-free at (866) 441-1577 between 6 a.m. and 10:30 p.m. MT Monday through Saturday, and between 7 a.m. and 10:30 a.m. MT on Sunday, or visit the firm's Web site at www.mycricket.com
Official notice
https://www.cpsc.gov/Recalls/2008/Cricket-EZ-Cell-Phones-Recalled-Audio-Problem-Interferes-with-Emergency-911-CallsDon't want to check this manually?
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