CPSC2009-04-07

Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature

Ademco de Juarez s.r.l., of Mexico
Hazard

Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.

Remedy
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
Sold at
Security and alarm dealers nationwide from October 2007 through January 2009 for about $100.
Affected count
About 7,000
Injuries reported
None reported.
Manufactured in
Mexico
Products
Vista Residential Security System Control Panels
Consumer contact
For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm's Web site at www.security.honeywell.com

Official notice

https://www.cpsc.gov/Recalls/2009/Honeywell-International-Recalls-Vista-Security-System-Control-Panels-Due-to-Failure-of-Panic-Feature

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