CPSC2010-06-30

Sony Recalls VAIO Laptop Computers Due to Burn Hazard

Sony Electronics Inc. of San Diego, Calif.
Hazard

The computers can overheat, posing a burn hazard to the consumer.

Remedy
Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.
Sold at
Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.
Affected count
About 233,000
Injuries reported
Sony has received 30 reports of units overheating resulting in deformed keyboards and casings. No injuries have been reported.
Manufactured in
China, United States
Products
Notebook computers
Consumer contact
For additional information, please contact Sony toll-free any time at (866) 496-7669 or visit the firm's website at http://esupport.sony.com/US/f1cw2update

Official notice

https://www.cpsc.gov/Recalls/2010/Sony-Recalls-VAIO-Laptop-Computers-Due-to-Burn-Hazard

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