CPSC2011-08-02

Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard

Cloud Engines Inc. of San Francisco, Calif.
Hazard

The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.

Remedy
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
Sold at
Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, and Sony Style from March 2011 through June 2011 for about $200.
Affected count
About 9,500 in the United States and 1,500 in Canada
Injuries reported
Cloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.
Manufactured in
China
Remedy type
Refund
Products
Pogoplug Video file sharing device
Consumer contact
For additional information, contact Cloud Engines toll-free at (866) 582-6651 between 9 a.m. and 5 p.m. PT, by e-mail atvideorecall@cloudengines.com or visit the firm's website at www.pogoplug.com

Official notice

https://www.cpsc.gov/Recalls/2011/Cloud-Engines-Recalls-Pogoplug-Video-File-Sharing-Device-Due-to-Fire-Hazard

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