CPSC2011-12-27
Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning
Kyung Dong Navien Co. Ltd., South Korea
Hazard
An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer.
Remedy
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Sold at
Wholesale distributors to in-home installers nationwide from February 2008 through March 2009 for between $1,500 and $2,100.
Affected count
About 13,000
Injuries reported
None reported
Manufactured in
South Korea
Remedy type
Repair
Products
Navien Instantaneous or Tankless Water Heaters
Consumer contact
For additional information, contact Navien at (800) 244-8202 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit the firm's website at http://us.navien.com/
Official notice
https://www.cpsc.gov/Recalls/2012/Navien-Recalls-Tankless-Water-Heaters-Due-to-Risk-of-Carbon-Monoxide-PoisoningDon't want to check this manually?
We email you a Sunday digest of new federal recalls relevant to parents — free, no credit card. Or upgrade to as-it-happens alerts for the brands you actually own.
Get the Sunday Brief