CPSC2012-02-02

HP Recalls Fax Machines Due to Fire and Burn Hazards

Hewlett-Packard Co., of Palo Alto, Calif.
Hazard

The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.

Remedy
Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.
Sold at
Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall involving HP fax model 1010 in June 2008.
Affected count
About 928,000 in the U.S. and 240,000 in Canada and Mexico
Injuries reported
Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.
Manufactured in
China
Remedy type
Replace
Products
HP fax 1040 and 1050 machines
Consumer contact
For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en

Official notice

https://www.cpsc.gov/Recalls/2012/HP-Recalls-Fax-Machines-Due-to-Fire-and-Burn-Hazards

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