CPSC2012-09-20
Residential Elevators Recalled for Repair by ThyssenKrupp Access Manufacturing Due to Fall Hazard
ThyssenKrupp Access Manufacturing LLC, of Roanoke, Ill.
Hazard
The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
Remedy
Consumers should stop using the elevators immediately if they see an "E3" or "E8" error code displayed on the elevator. Even if there is no "E3" or "E8" error code displayed, contact the firm to arrange for a free software upgrade for the elevator. The firm's dealers are directly contacting consumers who purchased the recalled elevators.
Sold at
Elevator dealers from December 2010 through August 2012 for between $16,000 and $26,000 installed.
Affected count
About 670
Injuries reported
None reported
Manufactured in
United States
Remedy type
New Instructions
Products
LEV II®, Volant™ and Rise™ residential elevators
Consumer contact
For more information, contact ThyssenKrupp Access Manufacturing LLC at (800) 925-3100 between 7 a.m. and 5 p.m. CT Monday through Friday, email the firm at levplc@tkaccess.com or visit the firm's website at www.tkaccess.com and click on "Important Recall Notice."
Official notice
https://www.cpsc.gov/Recalls/2012/Residential-Elevators-Recalled-for-Repair-by-ThyssenKrupp-Access-Manufacturing-Due-to-Fall-HazardDon't want to check this manually?
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