CPSC2012-11-01

Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

Product photos

Picture of recalled Bose CineMate Series II
Picture of recalled Bose CineMate Series II
Picture of recalled Bose CineMate GS Series II
Picture of recalled Bose CineMate GS Series II
Picture of recalled Bose CineMate bass module
Picture of recalled Bose CineMate bass module
Picture of recalled Bose CineMate serial number location
Picture of recalled Bose CineMate serial number location
Hazard

A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.

Remedy
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
Sold at
U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
Affected count
About 20,500
Injuries reported
Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.
Manufactured in
Mexico
Remedy type
Replace
Products
Dual-Voltage CineMate II Home Theater Speaker Systems
Consumer contact
Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.

Official notice

https://www.cpsc.gov/Recalls/2013/Bose-Recalls-Dual-Voltage-CineMate-II-Home-Theater-Speaker-Systems-Due-to-Fire-Hazard

Don't want to check this manually?

We email you a Sunday digest of new federal recalls relevant to parents — free, no credit card. Or upgrade to as-it-happens alerts for the brands you actually own.

Get the Sunday Brief