CPSC2013-12-17
Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt
Google Inc., of Mountain View, Calif.
Hazard
The computer's charger can overheat and melt, posing fire and burn hazards.
Remedy
Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
Sold at
Best Buy stores nationwide and online at Amazon.com, bestbuy.com, Google Play at play.google.com, and HP Shopping at shopping.hp.com from October 2013 through November 2013 and included with the Chromebook 11 which sold for about $280.
Affected count
About 145,000 units
Injuries reported
Google has received nine reports of chargers overheating and melting during use. There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger.
Manufactured in
China
Remedy type
Replace
Products
HP Chromebook 11 power supply/charger
Consumer contact
Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. PT seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on Support for more information.
Official notice
https://www.cpsc.gov/Recalls/2014/Google-and-HP-Recall-HP-Chromebook-11-ChargersDon't want to check this manually?
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