CPSC2014-02-12

Visonic Amber Personal Emergency Response Kits Recalled Due to Failure to Signal Emergency Assistance

Visonic Ltd., of Tel Aviv, Israel
Hazard

Following a reboot or system reset, the Amber SelectX Base Stations can fail to operate and detect an emergency signal from the personal pendant.

Remedy
Consumers should immediately contact their system installer or a Visonic alarm installation professional to replace the recalled base station with a new unit.
Sold at
Visonic distributors and professional alarm installation firms nationwide from April 2012 through April 2013 for between $220 and $240 for the kits.
Affected count
About 1,700 (previous recall of 24,000 units in September 2013)
Injuries reported
The firm has not received any reports of incidents or injuries related to this issue.
Manufactured in
Israel
Remedy type
Replace
Products
Visonic Amber SelectX Personal Emergency Response System (PERS) Kits
Consumer contact
Visonic at (800) 223-0020 from 8:30 a.m. to 6 p.m. ET Monday through Friday or online at www.visonic.com and click on North America and click on Product News under the Solutions and Products tab for more information about the recall.

Official notice

https://www.cpsc.gov/Recalls/2014/Visonic-Amber-Personal-Emergency-Response-Kits-Recalled

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