CPSC2014-08-21

SolarWorld Recalls Solar Systems with Copper Grounding Lugs Due to Electrocution, Electric Shock or Fire Hazard

SolarWorld Americas, of Camarillo, California, a subsidiary of SolarWorld AG, of Bonn, Germany.
Hazard

SolarWorld solar panels installed with bare-copper grounding lugs can corrode which could result in a faulty ground circuit, posing an electric shock, electrocution or fire hazard.

Remedy
Customers may be able to identify from the ground whether a tin-coated lug (silver) or a bare-copper lug (brown) has been used on their solar panels. Consumers who can identify the improper lugs should contact SolarWorld for replacement. If customers cannot determine which grounding lugs were used, they should contact SolarWorld to have an authorized SolarWorld agent inspect the installation and replace the lugs with tin-coated grounding lugs or equally safe alternative remedy at no cost to consumers. SolarWorld is requesting that distributors and others remove SolarWorld's installation instructions dated before June 2014 from their websites or other commercial information sources.
Sold at
SolarWorld installers and distributors, or other distribution companies from June 2011 to June 2014 for about $1,000 to $10,000 depending on system size.
Affected count
About 1.3 million in the U.S. and 210,000 in Canada
Injuries reported
The firm has received one report of corrosion related to the bare copper lugs. No injuries have been reported.
Manufactured in
United States
Remedy type
Repair
Products
SolarWorld Solar Systems
Consumer contact
Contact SolarWorld toll-free at (877) 360-1787 from 9 a.m. to 6 p.m. PT Monday through Friday or online at www.solarworld-usa.com and click on the "Product Safety" tab for more information.

Official notice

https://www.cpsc.gov/Recalls/2014/SolarWorld-Recalls-Solar-Systems-with-Copper-Grounding-Lugs

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