CPSC2014-08-26

Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards

Hewlett-Packard Company (HP), of Palo Alto, Calif.
Hazard

The AC power cord can overheat, posing a potential fire and burn hazard.

Remedy
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
Sold at
Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.
Affected count
5,577,000 in the U.S. and 446,700 in Canada
Injuries reported
HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.
Manufactured in
China
Remedy type
Replace
Products
Hewlett-Packard and Compaq notebook computer AC power cords
Consumer contact
Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select "Recalls" at the bottom of the page, then select Power Cord Recall.

Official notice

https://www.cpsc.gov/Recalls/2014/Hewlett-Packard-Recalls-Notebook-Computer-AC-Power-Cords

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