CPSC2016-02-02
Microsoft Recalls AC Power Cords for Surface Pro Devices Due to Fire, Shock Hazards
Microsoft Corp., of Redmond, Wash
Hazard
The power cords can overheat, posing fire or shock hazards.
Remedy
Consumers should unplug and stop using the recalled power cords and contact Microsoft for a free replacement AC power cord.
Sold at
Microsoft stores, Best Buy, Costco and other stores nationwide, and online at www.microsoft.com, from February 2013 through March 15, 2015 for between $800 and $2,000 for the Surface Pro computer and between $64 and $80 for the power supply unit sold separately.
Affected count
About 2.25 million (in addition, about 190,000 were sold in Canada)
Injuries reported
Microsoft has received 56 reports of AC cords overheating and emitting flames and five reports of electrical shock to consumers.
Manufactured in
China, Taiwan, United Kingdom
Remedy type
Replace
Products
AC Power cords
Consumer contact
Microsoft toll-free at 855-327-7780 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.microsoft.com and click on Support, then Surface Support, then All Surface Support, then see Power Cords for more information
Official notice
https://www.cpsc.gov/Recalls/2016/Microsoft-Recalls-AC-Power-Cords-for-Surface-Pro-DevicesDon't want to check this manually?
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