CPSC2016-06-23
HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
HP Inc., of Palo Alto, Calif.
Hazard
The battery packs can overheat, posing fire and burn hazards.
Remedy
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
Sold at
Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
Affected count
About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico)
Injuries reported
HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.
Manufactured in
China
Remedy type
Replace
Products
HP lithium-ion batteries
Consumer contact
HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click "Recalls" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2016/HP-Recalls-Batteries-for-HP-and-Compaq-Notebook-ComputersDon't want to check this manually?
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