CPSC2017-08-08

NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard

NVIDIA Corp., of Santa Clara, Calif.
Hazard

The plug heads can break exposing metal prongs, posing an electric shock hazard.

Remedy
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Sold at
Online at NVIDIA.com, Amazon.com, BestBuy.com, and NewEgg.com from October 2015 through June 2017 for about $30.
Affected count
About 6,900 (in addition, about 360 were sold in Canada)
Injuries reported
There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.
Manufactured in
China
Remedy type
Replace
Products
European plug heads for NVIDIA SHIELD™ power adaptors
Consumer contact
NVIDIA toll-free at 800-797-6530 anytime or online at www.nvidia.com and click on USA/Canada Link, then click on the support tab located at the top of the page.

Official notice

https://www.cpsc.gov/Recalls/2017/NVIDIA-Recalls-European-Plug-Heads-Sold-with-Power-Adaptors

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