CPSC2018-07-10
ORTOVOX Recalls Avalanche Transceivers Due to Loss of Emergency Communications Capability
Ortovox, of Germany
Hazard
The transceiver can fail to work properly due to a software error and fail to transmit the position of survivors of an avalanche, resulting in delayed search and rescue operations.
Remedy
Consumers should immediately stop using the recalled transceivers and return them to Ortovox for a free repair, including free shipping.
Sold at
Outdoor specialty stores, ski shops nationwide and direct to avalanche professionals, search and rescue personnel and mountain guides from July 2010 through April 2018 for about $350.
Affected count
About 20,000 (In addition, about 7,000 were sold in Canada)
Injuries reported
None reported
Manufactured in
Germany
Remedy type
Repair
Products
Avalanche transceivers
Consumer contact
ORTOVOX toll-free at 877-384-9252 from 8 a.m. to 5 p.m. MT Monday through Thursday, email at ortovox.warranty@deuterusa.com or online at www.ortovox.com and click on RECALL 3+ for more information.
Official notice
https://www.cpsc.gov/Recalls/2018/ORTOVOX-Recalls-Avalanche-Transceivers-Due-to-Loss-of-Emergency-Communications-CapabilityDon't want to check this manually?
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