CPSC2018-12-20
Navien Recalls Tankless Water Heaters and Boilers Due to Risk of Carbon Monoxide Poisoning
Kyung Dong Navien Co. Ltd, South Korea
Hazard
A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide, posing a risk of carbon monoxide poisoning to consumers.
Remedy
Consumers should immediately stop using the recalled water heaters and boilers that are using propane gas and contact Navien for a free replacement conversion kit. Consumers who continue use of the water heaters and boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Sold at
Wholesale distributors to installers nationwide from August 2018 through October 2018 for about $1,400 to $1,700 for water heaters and $3,800 for combination boilers.
Affected count
About 3,400
Injuries reported
None
Manufactured in
South Korea
Remedy type
Replace
Products
Navien condensing tankless water heaters and combination boilers
Consumer contact
Navien at 800-244-8202 from 8 a.m. to 5 p.m. PT or e-mail recall@navien.com or online at https://www.navieninc.com/news for more information.
Official notice
https://www.cpsc.gov/Recalls/2019/Navien-Recalls-Tankless-Water-Heaters-and-Boilers-Due-to-Risk-of-Carbon-Monoxide-PoisoningDon't want to check this manually?
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