CPSC2019-02-06

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Lite-On Technology Corporation of Taipei, Taiwan
Hazard

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

Remedy
Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
Sold at
Dell.com, Amazon.com, Microcenter.com, and other electronic online retailers nationwide from February 2017 through August 2018 for between $125 and $200.
Affected count
About 8,900 (in addition, about 475 were sold in Canada)
Injuries reported
Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.
Manufactured in
China
Remedy type
Replace
Products
Hybrid Power Adapters sold with Power Banks
Consumer contact
Dell toll-free at 855-305-9057 anytime or online at www.dellproduct.com , click Lookup, and enter the first 20 characters of the manufacture code without the dashes.

Official notice

https://www.cpsc.gov/Recalls/2019/Dell-Recalls-Hybrid-Power-Adapters-Sold-with-Power-Banks-Due-to-Shock-Hazard

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