CPSC2019-08-27
Happy Plugs Recalls Wireless Headphones Due to Burn Hazard
Happy Plugs Inc., of New York
Hazard
The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers.
Remedy
Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.
Sold at
Macy's stores nationwide and online at happyplugs.com from January 2019 through May 2019 for between $10 and $40.
Affected count
About 6,900 (In addition, about 2,550 were sold in Canada)
Injuries reported
The firm has received one report of the headphones overheating while plugged into their micro-USB charging cables. No injuries have been reported.
Manufactured in
China
Remedy type
Replace
Products
Happy Plugs Bluetooth Wireless II Headphones
Consumer contact
Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email customerservice@happyplugs.com and include “Recall” in the subject line, or online at https://happyplugs.com and click on “Support,” then “Warranty and Returns,” then click on “Voluntary Recall and Exchange Program.” The direct link to the recall page can be found at https://happyplugs.zendesk.com/hc/en-us/articles/360024787134-Voluntary-Recall-and-Exchange-Program
Official notice
https://www.cpsc.gov/Recalls/2019/Happy-Plugs-Recalls-Wireless-Headphones-Due-to-Burn-HazardDon't want to check this manually?
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