CPSC2018-10-10
Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert)
A&I Industries Ltd., of China
Hazard
The chainstays can crack, which can lead to failure of the chainstay, rear wheel detachment and loss of control, posing a crash hazard.
Remedy
Consumers should immediately stop using the recalled mountain bikes and contact Canyon to receive free replacement and installation of chainstays. Canyon is contacting all known purchasers directly.
Sold at
Exclusively online at Canyon's website, www.canyon.com, from December 2017 through June 2018 for between $2,400 and $4,500.
Affected count
About 820
Injuries reported
The firm is aware of 20 chainstays cracking which could lead to failures. No injuries have been reported.
Manufactured in
China
Remedy type
Repair
Products
Mountain bikes
Consumer contact
Canyon toll-free at 833-226-9661 from 7 a.m. to 5 p.m. PT, Monday through Friday, email at us@canyon.com or online at www.canyon.com and click on “Service & Support” for more information.
Official notice
https://www.cpsc.gov/Recalls/2019/Canyon-Recalls-Mountain-Bikes-Due-to-Crash-Hazard-Recall-AlertDon't want to check this manually?
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