CPSC2019-03-19
myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)
myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG, of Vista, Calif.
Hazard
The bicycle stem can break, posing crash and injury hazards to the rider.
Remedy
Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.
Sold at
Stromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.
Affected count
About 195
Injuries reported
myStromer has received one report of a stem breaking. No injuries have been reported.
Manufactured in
Switzerland
Remedy type
Repair
Products
Stromer ST5 electric bicycles
Consumer contact
myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at stem@stromerbike.com or online www.stromerbike.com and click on Recalls for more information
Official notice
https://www.cpsc.gov/Recalls/2019/myStromer-Recalls-Electric-Bicycles-Due-to-Crash-and-Injury-Hazards-Recall-AlertDon't want to check this manually?
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