CPSC2019-08-30
GreatCall Recalls Lively Mobile Plus Emergency Alert Device Due to Risk of Call Button Failing in an Emergency (Recall Alert)
Borqs Hong Kong Limited
Hazard
The call button can fail when pushed by the consumer in an emergency.
Remedy
Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. GreatCall is contacting all known purchasers directly.
Sold at
Best Buy and Walmart stores nationwide and online at www.greatcall.com and www.amazon.com from April 2019 through May 2019 for between $25 and $50.
Affected count
About 44,300
Injuries reported
None reported.
Manufactured in
China
Remedy type
Refund
Products
Lively Mobile Plus Emergency Alert Devices
Consumer contact
GreatCall at 800-359-1791 from 5 a.m. to 8 p.m. PT daily, email at customerservice@greatcall.com or online at www.greatcall.com and click on Product Support for more information.
Official notice
https://www.cpsc.gov/Recalls/2019/GreatCall-Recalls-Lively-Mobile-Plus-Emergency-Alert-Device-Due-to-Risk-of-Call-Button-Failing-in-an-Emergency-Recall-AlertDon't want to check this manually?
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