CPSC2019-10-03

VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard

VIQUA, of Canada
Hazard

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

Remedy
Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.
Sold at
VIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.
Affected count
About 70 (in addition, about 170 were sold in Canada)
Injuries reported
None reported
Manufactured in
United States
Remedy type
Repair
Products
VIQUA Solenoid Valve Kits
Consumer contact
VIQUA at 800-265-7246 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at technicalsupport@viqua.com or online at https://viqua.com and click on “Product Safety” or http://info.viqua.com/safety-announcement for more information.

Official notice

https://www.cpsc.gov/Recalls/2020/VIQUA-Recalls-Solenoid-Valve-Kits-for-UV-Water-Treatment-Systems-Due-to-Electrical-Shock-Hazard

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