CPSC2019-10-10

Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard

Carrier Corporation, of Palm Beach Gardens, Fla.
Hazard

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

Remedy
Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.
Sold at
Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.
Affected count
About 5,350 (in addition, about 450 were sold in Canada)
Injuries reported
Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.
Manufactured in
China
Remedy type
Repair
Products
Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps
Consumer contact
Contact the dealer locator on www.carrierductless.com (for Carrier-branded products) and www.bryantductless.com (for Bryant-branded products) and click on “Find a Dealer” at the bottom of the page or contact Carrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, for assistance in locating a Carrier or Bryant dealer in your area for more information.

Official notice

https://www.cpsc.gov/Recalls/2020/Carrier-Recalls-Carrier-and-BryantBranded-Heat-Pumps-Due-to-Fire-Hazard

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