CPSC2020-09-09

WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards

WHILL, Inc. (Japan), of Japan
Hazard

The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

Remedy
Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.
Sold at
Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.
Affected count
About 1,160
Injuries reported
There have been 15 reports of device malfunctions. No injuries have been reported.
Manufactured in
Taiwan
Remedy type
Replace
Products
WHILL Personal Electric Vehicles, Model Ci
Consumer contact
WHILL toll-free at 844-699-4455, email at na.team@whill.inc or online at https://whill.us/ and click on “Contact” and then “Support” for more information.

Official notice

https://www.cpsc.gov/Recalls/2020/WHILL-Recalls-WHILL-Personal-Electric-Vehicles-Due-to-Crash-and-Injury-Hazards

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