CPSC2020-03-19
Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
Woom bikes USA, Austin, Texas
Hazard
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
Remedy
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Sold at
Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
Affected count
About 5,500
Injuries reported
The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
Manufactured in
Cambodia
Remedy type
Repair
Products
Woom model 4, 5, 6 bicycles
Consumer contact
Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information.
Official notice
https://www.cpsc.gov/Recalls/2020/Woom-bikes-USA-Recalls-Bicycles-Due-to-Fall-and-Injury-Hazards-Recall-AlertDon't want to check this manually?
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