CPSC2020-10-28

Schneider Electric Recalls Surgeloc™ Surge Protection Devices Due to Fire Hazard

Schneider Electric Systems USA, Inc., of Foxboro, Mass.

Product photos

Recalled Schneider Electric Surgeloc Surge Protection Device

Example of a label on recalled Schneider Electric Surgeloc Surge Protection Device with the Location of the catalog number and date code

Hazard

The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.

Remedy

Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.

Sold at

Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200.

Affected count

About 47,250

Injuries reported

The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.

Manufactured in

Mexico

Remedy type

Replace

Products

Surgeloc Surge Protection Devices

Consumer contact

Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.se.com/us/surgeloc-safetynotice or www.se.com/us/en/, then click on the link “Product Safety Notice: Surgelogic NQ SurgeLoc Surge Protection Device.”

Official notice

https://www.cpsc.gov/Recalls/2021/Schneider-Electric-Recalls-Surgeloc-Surge-Protection-Devices-Due-to-Fire-Hazard

Don't want to check this manually?

We email you a Sunday digest of new federal recalls relevant to parents — free, no credit card. Or upgrade to as-it-happens alerts for the brands you actually own.

Get the Sunday Brief