CPSC2020-11-10
Ring Recalls Video Doorbells (2nd Generation) Due to Fire Hazard
Ring LLC, of Santa Monica, Calif.
Hazard
The video doorbell's battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.
Remedy
Consumers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here. Consumers can check if their video doorbell is part of this recall through Ring's website or app.
Sold at
Electronics and home goods stores nationwide and online at Amazon.com and Ring.com from June 2020 through October 2020 for approximately $100.
Affected count
About 350,000 (In addition, about 8,700 were sold in Canada)
Injuries reported
Ring has received 85 incident reports of incorrect doorbell screws installed with 23 of those doorbells igniting, resulting in minor property damage. The firm has received eight reports of minor burns.
Manufactured in
China
Remedy type
New Instructions
Products
Ring Video Doorbells (2nd Generation)
Consumer contact
Ring at 800-656-1918 from 5 a.m. to 9 p.m. PT, seven days a week, or at www.Ring.com and click on Help then on Installation Services for more information.
Official notice
https://www.cpsc.gov/Recalls/2021/Ring-Recalls-Video-Doorbells-2nd-Generation-Due-to-Fire-HazardDon't want to check this manually?
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