CPSC2020-11-25
Santa Cruz Bicycles Recalls Bicycles with Aluminum Frames Due to Fall Risk
Santa Cruz Bicycles LLC, Santa Cruz, Calif.
Hazard
The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.
Remedy
Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.
Sold at
Bicycle stores nationwide and specialty online retailers from June 2019 through October 2020 for about $2,000 for frames sold separately and about $3,500 to $4,300 for complete bikes with the aluminum frames.
Affected count
About 2,900 (In addition, about 216 were sold in Canada)
Injuries reported
Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling. No injuries have been reported.
Manufactured in
China
Remedy type
Refund
Products
Model Year 2020 Aluminum Santa Cruz and Juliana Bicycles
Consumer contact
Santa Cruz Bicycles toll-free at 833-944-8335 from 9 a.m. to 5p.m. PT Monday through Friday, by email at qualityassurance@santacruzbicycles.com or online at http://www.santacruzbicycles.com and click on the “Product Recall” link for more information.
Official notice
https://www.cpsc.gov/Recalls/2021/Santa-Cruz-Bicycles-Recalls-Bicycles-with-Aluminum-Frames-Due-to-Fall-RiskDon't want to check this manually?
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