CPSC2021-08-04

LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.)
Hazard

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Remedy
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.
Sold at
Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply from January 2017 through April 2019 for about $8,000.
Affected count
About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.)
Injuries reported
The firm has received five reports of the lithium storage batteries smoking and catching on fire, resulting in property damage and one injury.
Manufactured in
Korea
Remedy type
Replace
Products
LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries
Consumer contact
LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us or https://www.lgessbattery.com/us/main/main.lg and click on "Battery Recall: Free Replacement Campaign" for more information.

Official notice

https://www.cpsc.gov/Recalls/2021/LG-Energy-Solution-Michigan-Recalls-Home-Energy-Storage-Batteries-Due-to-Fire-Hazard-0

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