CPSC2021-08-25

Razor USA Recalls GLW Battery Packs Sold with Hovertrax 2.0 Self-Balancing Hoverboards Due to Fire Hazard

Product photos

Hovertrax hoverboard containing recalled GLW battery packs
Hovertrax hoverboard containing recalled GLW battery packs
Label on recalled GLW battery pack
Label on recalled GLW battery pack
Hazard

The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

Remedy
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
Sold at
Walmart, Target, Toys R Us and other stores nationwide and online at Walmart.com, Amazon.com and other websites from September 2016 through 2018 for about $460.
Affected count
About 237,300
Injuries reported
There have been more than 20 reports of Hovertrax 2.0 Self-Balancing Hoverboards containing GLW battery packs overheating, including some reports of smoke or fire. No injuries have been reported.
Manufactured in
China
Remedy type
Replace
Products
Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs
Consumer contact
Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.Razor.com and click on CPSC Safety Recalls for more information.

Official notice

https://www.cpsc.gov/Recalls/2021/Razor-USA-Recalls-GLW-Battery-Packs-Sold-with-Hovertrax-2-0-Self-Balancing-Hoverboards-Due-to-Fire-Hazard

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