CPSC2020-12-10
Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)
Scentsy Inc., of Meridian, Idaho
Hazard
Corrosion of electrical components in Scentsy Luminary Jack Warmers and Scentsy Bless This Home Warmers due to fumigation required to eradicate a cockroach infestation in one of Scentsy's shipping containers poses a fire hazard.
Remedy
Consumers should immediately stop using the recalled warmers and contact Scentsy for a full refund. Scentsy will issue refunds for all Luminary Jack Warmers and affected Bless This Home Warmers after consumers email Scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. Consumers with a Bless This Home Warmer should contact Scentsy for further instructions to determine if their Bless This Home Warmers are affected. Scentsy is contacting purchasers directly.
Sold at
Scentsy authorized consultants nationwide and online at Scentsy.com. Bless This Home Warmers were sold from July 2020 through September 2020 for about $50. Luminary Jack Warmers were sold during September 2020 for about $50.
Affected count
About 7,805 in the U.S. (6,940 Luminary Jack and 865 Bless This Home Warmers) (In addition, about 200 Luminary Jack and about 60 Bless This Home Warmers in Canada)
Injuries reported
None reported.
Manufactured in
China
Remedy type
Refund
Products
Scentsy Luminary Jack Warmer and Scentsy Bless This Home Warmer
Consumer contact
Scentsy toll-free at 877-855-0617 from 6 a.m. to 9 p.m. MT, Monday through Friday, by email at support@scentsy.com or online at https://scentsy.com/our-story/contact-information or https://scentsy.com and click on “Contact” at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2021/Scentsy-Recalls-Electrical-Oil-Warmers-Due-to-Fire-Hazard-Recall-AlertDon't want to check this manually?
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