CPSC2022-01-11

Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.
Hazard

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

Remedy
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
Sold at
Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including installation.
Affected count
About 10,500
Injuries reported
None reported
Manufactured in
United States
Remedy type
Repair
Products
Bella residential elevators
Consumer contact
Bella Elevator toll-free at 877-375-1428 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.home-elevator-door-gap.com or www.symmetryelevators.com and click on "Recall" at the bottom of the page for more information.

Official notice

https://www.cpsc.gov/Recalls/2022/Bella-Elevator-Recalls-Residential-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children

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