CPSC2022-03-24

Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury

GuangZhou NOW Sports Gear Co. Ltd., of China
Hazard

The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

Remedy
Consumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Sold at
Best Buy and other retailers nationwide and online at Segway.com and Amazon.com from December 2020 through May 2021 for between $30 and $50.
Affected count
About 960
Injuries reported
None reported
Manufactured in
China
Remedy type
Refund
Products
Ninebot Children's Bicycle Helmets
Consumer contact
Segway toll-free at 888-523-5583 from 5:30 a.m. to 5 p.m. PT any day, email at product.recall@segway.com or online at https://segway- ninebot.force.com/hc/SegwayRequestNewForm or www.Segway.com and click on "Recall" under the Customer Support Column and then on the blue Help chat icon on the right side of the page for more information.

Official notice

https://www.cpsc.gov/Recalls/2022/Segway-Recalls-Ninebot-Childrens-Bicycle-Helmets-Due-to-Risk-of-Head-Injury

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