CPSC2022-04-21
Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
Norwex USA Inc., of Coppell, Texas
Hazard
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
Remedy
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Sold at
Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.
Affected count
About 40,000 (In addition, 2,500 in Canada)
Injuries reported
The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
Manufactured in
China
Remedy type
Replace
Products
Norwex Ceramic Knives
Consumer contact
Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
Official notice
https://www.cpsc.gov/Recalls/2022/Norwex-USA-Recalls-Ceramic-Knives-Due-to-Laceration-HazardDon't want to check this manually?
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