CPSC2022-06-09
Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's
Hisense USA, of Suwanee, Georgia
Hazard
The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.
Remedy
Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.
Sold at
Lowe's stores nationwide and online at Lowes.com from August 2020 through February 2022 for about $1,500.
Affected count
About 55,200 (In addition, 78 in Canada)
Injuries reported
The firm has received 139 reports of the refrigerator doors loosening or detaching and five reports of injuries, including foot bruises and lacerations.
Manufactured in
China
Remedy type
Repair
Products
Hisense French Door Refrigerators with Ice Maker
Consumer contact
Hisense online at www.hisense-usa.com/product-safety-recall/french-door-refrigerator-2020, toll-free at 888-497-1189 from 9 a.m. to 9 p.m. ET Monday through Friday, 9 a.m. to 6 p.m. ET Saturday and Sunday, email at recall.usa@hisense.com or online at https://www.hisense-usa.com and click on Recall Information at the bottom.
Official notice
https://www.cpsc.gov/Recalls/2022/Hisense-USA-Recalls-Bottom-Freezer-French-Door-Refrigerators-Due-to-Impact-Injury-Hazard-Sold-Exclusively-at-LowesDon't want to check this manually?
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