CPSC2022-06-16

Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards

Sienhua Group (North America) Inc., of Arlington, Texas
Hazard

The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.

Remedy
Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.
Sold at
Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.
Affected count
About 580,000 (In addition, about 37,580 in Canada)
Injuries reported
The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
Manufactured in
China
Remedy type
Refund
Products
WarmWave and Hunter Oscillating Ceramic Tower Heaters
Consumer contact
Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.

Official notice

https://www.cpsc.gov/Recalls/2022/Sienhua-Group-Recalls-WarmWave-and-Hunter-Ceramic-Tower-Heaters-Due-to-Fire-and-Burn-Hazards

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