CPSC2022-08-11

Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Residential Elevators, Inc., of Tallahassee, Fla.
Hazard

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.

Remedy
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Sold at
Directly to consumers and by authorized dealers nationwide from 1986 through July 2022 for between $20,000 and $35,000 including installation.
Affected count
About 31,000
Injuries reported
Residential Elevators, Inc. is aware of one incident involving one of its residential elevators, installed by an independent installer, that resulted in a serious spinal injury to a child.
Manufactured in
United States
Remedy type
Repair
Products
Residential Elevators
Consumer contact
Residential Elevators, Inc. toll-free at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email at doorgapsafety@residentialelevators.com or online at www.ResidentialElevators.com/recall or www.ResidentialElevators.com and click on "Recall Information" at the home page for more information.

Official notice

https://www.cpsc.gov/Recalls/2022/Residential-Elevators-Recalls-Home-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children

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