CPSC2022-09-29
Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported
Custom Elevator, of Plumsteadville, Pennsylvania
Hazard
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap between the doors and suffer serious injuries or death when the elevator is called to another floor.
Remedy
Consumers should keep young children away from the recalled residential elevators and contact Custom Elevator for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Sold at
Custom Elevators sold the units to elevator contactors nationwide from 2003 through August 2022 for between $10,000 and $25,000, excluding installation costs charged by third party installation companies.
Injuries reported
In July 2021, a 7-year-old child died in a vacation home in North Carolina after becoming entrapped in a residential elevator.
Manufactured in
United States
Remedy type
Repair
Products
Residential elevators
Consumer contact
Custom Elevator toll-free at 888-443-2800 from 8 a.m. to 5 p.m. ET Monday through Friday, email at spaceguards@customelevatorinc.com or online at www.homeelevator-recall.com/customelevator or www.customelevatorinc.com and click on "Important Recall Notice" for more information and for those specific elevators subject to the recall.
Official notice
https://www.cpsc.gov/Recalls/2022/Custom-Elevator-Recalls-Residential-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children-One-Death-ReportedDon't want to check this manually?
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