CPSC2023-04-13
Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
Moen Incorporated, of North Olmsted, Ohio
Hazard
The lithium-ion battery back-up can overheat, posing a fire hazard.
Remedy
Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Sold at
Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.
Affected count
About 10,000 (In addition, about 14 units sold in Canada)
Injuries reported
There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.
Manufactured in
China
Remedy type
Refund
Products
Flo Smart Water Monitor Lithium-Ion Battery Back-Ups
Consumer contact
Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com and click on "Product Safety Recalls" for more information.
Official notice
https://www.cpsc.gov/Recalls/2023/Moen-Recalls-Flo-Battery-Back-Ups-for-Flo-Smart-Water-Monitors-Due-to-Fire-HazardDon't want to check this manually?
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