CPSC2023-09-07
Emporia Recalls North America Smart Plugs Due to Electric Shock Hazard
Emporia Energy Corp., of Littleton, Colorado
Hazard
The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
Remedy
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
Sold at
Online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35.
Affected count
About 80,000
Injuries reported
The firm has received two reports that the plugs were not properly grounded causing the units not to operate. No injuries have been reported.
Manufactured in
China
Remedy type
Refund
Products
Emporia Smart Plugs
Consumer contact
Emporia toll-free at 844-367-6742 from 9 a.m. to 5 p.m. CT Monday through Friday, email at support@emporiaenergy.com or online at www.emporiaenergy.com/recall or www.emporiaenergy.com and click on "Product Recall" at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2023/Emporia-Recalls-North-America-Smart-Plugs-Due-to-Electric-Shock-HazardDon't want to check this manually?
We email you a Sunday digest of new federal recalls relevant to parents — free, no credit card. Or upgrade to as-it-happens alerts for the brands you actually own.
Get the Sunday Brief