CPSC2023-09-21
Shimano Recalls Cranksets for Bicycles Due to Crash Hazard
Product photos
Hazard
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
Remedy
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
Sold at
Bicycle stores nationwide from January 2012 through August 2023 for between $270 and $1,500.
Affected count
About 680,000 (In addition, 80,000 were sold in Canada)
Injuries reported
The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations.
Manufactured in
Japan
Remedy type
Inspect
Products
11-Speed Bonded Hollowtech II Road Cranksets
Consumer contact
Shimano toll-free at 844-776-0315 from 8 a.m. to 5 p.m. PT Monday through Friday or online at https://bike.shimano.com/en-US/information/customer-services.html or https://bike.shimano.com/en-US/home.html and click "Information" then "Safety Recalls" at the top of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2023/Shimano-Recalls-Cranksets-for-Bicycles-Due-to-Crash-HazardDon't want to check this manually?
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