CPSC2023-02-09
Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert)
Grupo Chamberlain S.de R.L. de C.V., of Mexico
Hazard
The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.
Remedy
Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.
Sold at
Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.
Affected count
About 96,400 (In addition, about 19,300 were sold in Canada)
Injuries reported
None reported in the U.S.
Manufactured in
Mexico
Remedy type
Repair
Products
LiftMaster myQ Garage Door Control Panels
Consumer contact
Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at https://support.chamberlaingroup.com, www.liftmaster.com and click Help & Support at the top of the page, or https://support.chamberlaingroup.com/s/889LMMC-041A7928-3MC-warranty-replacement for more information.
Official notice
https://www.cpsc.gov/Recalls/2023/Chamberlain-Group-Recalls-LiftMaster-myQ-Garage-Door-Control-Panels-Due-to-Entrapment-Hazard-Recall-AlertDon't want to check this manually?
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