CPSC2023-11-09
Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's
Twin-Star International Inc, of Boca Raton, Florida
Hazard
The electric fireplaces can overheat, posing a fire hazard.
Remedy
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.
Sold at
Lowe's stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.
Affected count
About 14,670
Injuries reported
Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.
Manufactured in
Vietnam
Remedy type
Refund
Products
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Consumer contact
Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or go online at www.twinstarhome.com/recall or www.twinstarhome.com and click on "Product Recalls" for more information.
Official notice
https://www.cpsc.gov/Recalls/2024/Twin-Star-International-Recalls-Infrared-Quartz-Electric-Fireplaces-Due-to-Fire-Hazard-Sold-Exclusively-at-LowesDon't want to check this manually?
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