CPSC2024-02-01
BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard
BISSELL Homecare Inc., of Grand Rapids, Michigan
Hazard
The vacuum's battery pack can overheat and smoke, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.
Sold at
Lowe's, Macy's, Kohl's, Target, Walmart, Best Buy and other stores nationwide and online at www.bissell.com, www.amazon.com, www.hsn.com and other online sellers from August 2016 through December 2022 for between $110 and $270.
Affected count
About 142,000 (In addition, about 14,600 were sold in Canada)
Injuries reported
BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries.
Manufactured in
China
Remedy type
Replace
Products
BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners
Consumer contact
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or email at RecallNA@bissell.com or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" located under the "Support Resources" column at the bottom of the page for more information.
Official notice
https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-Multi-Reach-Hand-and-Floor-Vacuum-Cleaners-Due-to-Fire-HazardDon't want to check this manually?
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